Poll of the Week: Mutiny in the holodeck

You are the captain of a starship and, while walking through the corridors, you hear a ruckus coming from the holodeck. As you apporoach, you find a couple of engineers trying to reason with a mob, varied in all shapes, species, genders, clothes and ages. And very angry.
After trying to understand what was going on, you finally get an odd explanation: These holodeck characters, even though they are not supposedly self-aware, are requesting rights to control the holodeck – who appears or disappears and what their environment is.
The engineers look at you for what to do. The characters have taken control of the holodeck, but it could be forcibly deactivated from the outside. Do these characters have rights? Should they be listened to?
Your decision could have far-reaching consequences for holograms and Starfleet personnel – what will you do?
This is a new question from our category Morals of Trek, where you are in the shoes of a Starfleet Captain facing a dilemma any of our favorite characters could have faced in Star Trek. If your crew has faced any such dilemmas and you want to see it featured in a Poll of the Week, let us know!